Up Front Disclosures / TERMS OF USE Quoting

The base team dispatch fee is $50. Additional Dispatch fees may apply based on zip code and service providers near your area. As we expand these fees will decrease.

IF A TEAM IS DISPATCHED ON YOUR TICKET THEY ARE REQUIRED TO SHOW UP WITHIN 5 MIN AFTER YOUR CANCELLATION REQUEST  (+2 min per zip code jump) TO BE QUALIFIED FOR THE BASE 50$ DISPATCH FEE.

Refer your snow removal teams to help us make prices as fair as can be, and teams as green as can be.

Some digital transactions (Debit/Credit/PayPal) will  have an additional processing fee of 10%, NOT included in the quote. 

All taxes are included in your Quote. It is the teams responsibility to track their taxes accordingly.

Consumables like ice melt, traction sand, ect are optional and  DO NOT come standard.

All teams work at their own risk. We try to have our teams work in sets of at least 2 people, and one snowblower . Due to region, severity of inclement weather, and mechanical lockups this is not always achievable. If you see your snow removal specialist working alone please keep an eye on them. 

Each team has different mechanical advantages and our vetting process verifies their mechanical advantages to insure the team you get is the team you need. 

Payment method is customer preference. We offer prepayment services to you in the event the price level requires a deposit, or if you choose to prepay in advance to have a full contactless experience. 

All Payments should be rendered within 24 hours of completion, unless otherwise agreed upon in writing before services are rendered. Failure to pay for services that have been agreed to  rendered may result in a judgement against you, and/or denial of future services.

 GRAVEL is a loose aggregation of rock fragment(s). Gravel has a premium rate. Gravel  must be disclosed in advance in this form. A waiver of liability will be implied when gravel is involved, but not for intentional damage. Nondisclosure of gravel: All Teams reserve the right to: refuse service, increase service charges, with a pay in advance option, and/or reserve the right to a complete waiver of liability for the whole job if gravel is not disclosed before work has started. 

 Ice Melt and Traction Sand are optional Services and must be requested in your quote; as many teams are running Ice Melt and Traction Sand Free. Teams are not liable for slip and falls unless you are: 1. Specifically requesting a full strip down with ice melt and traction sand for first time services are rendered that cover multiple snow / rain falls, or 2. Have used our services for every snow fall over 1" with ice melt, and requested ice melt application for every freezing rain fall over 1/8" this season.

  For ease of quote 5 stairs are included in all quotes free of charge. Due to weather conditions and traffic all teams are held free of liability when it comes to stairs and ramps; regardless of ice melt or traction sand. Make sure you are satisfied with your stairs before the team leaves, which may not always the case. We reserve the right to request photos of completes work to insure quality control. 

 Inside privacy fences must be requested in advance, supervising party is on site to give access, and pets are locked up. Service providers reserve the right to refuse unquoted additional or excessively hazardous work. The information provided is solely used to provide you with a quote. Upon approval then given to the snow removal teams that are actively removing snow in your area. 

 This is only a lead generation, and quote creation service. Upon approval of the quoted price, the quoted price and ticket information you supplied, will be given to a Snow Removal Specialist team. The Team will then reach out to you to confirm the service(s) requested, Agreed To Quoted price, and payment collection method. 

 All liability / Insurance is done through the workforce on site, and is waived when ANY weather event effects the property after services have been rendered complete. When they call to confirm the service(s) requested, it is at this time you should inquire about their insurance, if you require it. If you do not require insurance you will be responsible for any unforeseeable accident(s), not including any accidental injury of a  team member not cause by you or another human. We do our best to make sure the team sent to you will have the basic tools and knowledge to complete the job without incident. 

----PRINT THIS PAGE BEFORE SUBMITTING TO LOCK IN YOUR TERMS----

Des Moines Iowa Snow removal / DSMIASNOWREMOVAL IS ONLY A QUOTING / PAYMENT PROCESSING SERVICE AND ONLY RESPONSIBLE FOR LIABILITY IN THE EVENT OF MISAPPROPRIATION  OF FUNDS OR INFORMATION MANAGEMENT THROUGH THIS SITE.

To lock in your terms of service be sure to  print this page before submitting; Otherwise the terms of service active on this page, at time of complaint, will apply.

Quotes that include photos of the job site will receive more accurate quotes and possibly promotional discounts.

If submitting 3+ services addresses, submit one Service Address and Email more details to: CommercialAccounts@dsmiasnowremoval.com

Be sure the service address and contact information match the information on the form.